Privacy Policy
(Personal Information Protection Policy)

Kodansha VR Lab Ltd. (hereinafter referred to as "the Company") may collect various types of information from you when you use our services, including your name, address, telephone number, and e-mail address. We recognize and respect the importance of your personal information, and have established this Privacy Policy to ensure the appropriate collection, use, and protection of such information, as well as to manage it safely.
This Privacy Policy is subject to change without prior notice in response to changes in social conditions, technological advances, or revisions to the Personal Information Protection Law of Japan.

Definition of Personal Information
In this Privacy Policy, personal information is defined as information about a living individual that falls under any of the following categories.

Personal information is information that can be used to identify a specific individual by name, date of birth, or other description, etc., contained in such information (including information that can be easily cross-checked with other information and thereby identify a specific individual)
Information that includes a personal identification code.

Collection and Use of Information
When collecting personal information, the purpose of use shall be specified and announced in advance, and the information shall be collected and used in an appropriate manner within the scope necessary to achieve the purpose.
We will not use the collected personal information for any purpose other than the purpose of use without the prior consent of the individual concerned, and we will endeavor to delete the personal information without delay after the purpose of use is achieved.

Purpose of use of personal information

To provide game services and to improve game services.
To provide updates, security alerts, support information, and other information necessary for customers.
To conduct surveys and analysis through questionnaires, etc. for the purpose of developing new services and improving customer satisfaction.
To respond to customer inquiries and provide customer support.
To provide information by direct mail, e-mail, etc.

Management of Personal Information
We will take necessary and appropriate organizational, personnel, and physical measures to prevent leakage, loss, or damage of personal information. In addition, we will ensure that all executives and employees who handle personal information are fully aware of the need to protect personal information.

Provision of Personal Information to Third Parties
We will not disclose or provide personal information to third parties except in the following cases:

When we have the consent of the person concerned.
When we provide personal information to contractors to the extent necessary for the purpose of use.
When we are required to do so by law, or in accordance with notices, guidance, etc. from administrative authorities.

Disclosure, Correction, Suspension of Use, etc. of Personal Information
If a customer requests disclosure of personal information (including disclosure of records of provision of personal data to third parties), correction, suspension of use, deletion, or suspension of provision to third parties, we will respond promptly and appropriately in accordance with the Personal Information Protection Law of Japan.

Contact Information
If you have any questions regarding this matter, please contact us at the following e-mail address.